Privacy policy

Information on data protection

This data protection information relates to the processing of your personal data within our group of companies and our websites:

altex.de

To make this data protection information easier to read, the term “we” is used in the following.

Responsible for processing and contact person for questions

ALTEX Gronauer Filz GmbH & Co KG
Düppelstraße 12

48599 Gronau

Phone +49 (0) 2562-9321-0
Fax +49 (0) 2562-9321-32

E-mail data protection(at)altex.de

Contact details of the data protection officer:

datenschutz(at)altex.de

Types of personal data that we process:

Depending on the customer relationship, we process the following categories of your personal data:

  • Contact details (e.g. name, address, e-mail address, telephone number)
  • Contract data in the context of the customer relationship (customer number, turnover, business performance)
  • Payment and billing data (e.g. bank details)

Purposes and legal bases of the processing

The personal data concerning you will be processed for the following purposes and on the following legal basis:

  • Fulfillment of the customer relationship (Art. 6 (1) (b) GDPR)
  • Data processing based on our legitimate interest (Art. 6 para. 1 f GDPR)
  • Data processing on the basis of your consent (Art. 6 para. 1 a GDPR)

Processing on the basis of legitimate interests includes the use and analysis of your personal data for:

– Product information and services

– Measures to improve and develop services and products in order to be able to offer you an individual approach with suitable offers and products

– to conduct market and opinion research.

– Creating transparency and quality in our products, services and communication

– Contact with credit agencies (e.g. Schufa, Creditreform) to determine creditworthiness and payment default risks

– Address determination

– Credit check

In addition, we process data to fulfill legal obligations (e.g. due to commercial or tax law requirements) on the basis of Art. 6 para. 1 lit.c GDPR.

Origin of your personal data

We collect your personal data directly from you, e.g. in the contact form or in direct inquiries to us.

Disclosure of personal data to third parties (recipients)

Your personal data will be disclosed or transmitted within the scope of the aforementioned purposes. Recipients of personal data may be, for example

  • Billing service provider and IT service provider
  • Credit agencies (Infoscore, Creditreform, Schufa)
  • Collection agency

If data is passed on, this usually takes place as part of order processing. Our service providers are contractually obliged to ensure secure, confidential and correct processing.

The processing of personal data takes place primarily in the territory of the European Union (EU), insofar as we are active in these countries. Data is only transferred outside the EU (to third countries) or to international organizations if the special requirements of Art. 44 et seq. GDPR are fulfilled.

Storage duration

Personal data is stored for the stated purposes for the duration required to fulfill the purposes and if there are no other statutory retention obligations (HGB, German Fiscal Code) or legal reasons for storage. This means that we delete your personal data after expiry of the statutory retention obligations, usually 10 years after the end of the contract.

Your rights in relation to the processing of your personal data

In particular, you have the following rights in relation to your personal data:

  • Right to information about your stored personal data (Art. 15 GDPR),
  • Right to rectification if the stored data concerning you is incorrect, outdated or inaccurate (Art. 16 GDPR)
  • Right to erasure if the storage is unlawful, the purpose of the processing has been fulfilled and the storage is therefore no longer necessary or you have withdrawn your consent to the processing of certain personal data (Art. 17 GDPR),
  • Right to restriction of processing where one of the grounds referred to in Art. 18 para. 1 lit. a) to d) GDPR is met (Art. 18 GDPR),
  • Right to transfer the personal data concerning you that you have provided (Art. 20 GDPR),
  • the right to withdraw consent, whereby the withdrawal does not affect the lawfulness of processing based on consent before its withdrawal (Art. 7 (3) GDPR) and
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

Is responsible for us:

The State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, P.O. Box 20 04 44, 40102 Düsseldorf, Tel. 0211 384 24-0, Fax: 0211 38424-10

E-mail: poststelle@ldi.nrw.de

Right of objection

You can object to the processing of your personal data for the purposes of direct advertising and/or market research at any time without giving reasons.

After receiving the objection, we will no longer process the personal data for the purposes of direct advertising and/or market research and will delete the data if processing is not required for other purposes (e.g. to fulfill the contract).

Other processing operations that we base on a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR, you can object to us at any time for reasons arising from your particular situation, stating these reasons. In the event of a justified objection, we will generally no longer process the personal data for the purposes in question and delete the data unless we can prove compelling reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Please send your objection to the address given at the beginning.

Data protection information for other uses

The information presented also applies to the following special uses, unless otherwise agreed.

+ Server log files and provision of the websites

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

  • Information about the browser type and version used
  • The user’s operating system
  • The user’s internet service provider
  • The IP address of the user
  • Date and time of access
  • Websites from which the user’s system accesses our website
  • Websites that are accessed by the user’s system via our website

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

The legal basis for the temporary storage of the data and the system log files is Art. 6 para. 1 lit. f GDPR.

Storage in system log files takes place to ensure the functionality of our website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. When data is stored in system log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or anonymized so that it is no longer possible to identify the calling client.

+ Adobe Fonts

We use Adobe Fonts (formerly Typekit) for the uniform display of fonts on our websites. Adobe Fonts is a service provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (“Adobe”).

When you visit our website, a connection is established to the Adobe servers. Adobe may collect the following information:

  • The IP address of the visitor
  • Technical information about the browser and the end device
  • Which specific fonts are used on our website

The legal basis for the use of Adobe Fonts is Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest lies in the uniform and appealing presentation of our websites. This information is transmitted to Adobe in order to display the fonts correctly.

Further information on data protection at Adobe can be found in Adobe’s privacy policy at: https://www.adobe.com/de/privacy.html

+ Application procedure

You can apply online for our vacancies on this website. During the application process, we process your contact details as well as the data you submit on your CV and qualifications and photos. The data will only be used for the application process and will be deleted after three months.

The legal basis for the processing of application data is the preparation of an employment contract (Art. 6 para. 1 lit.b GDPR in conjunction with §26 BDSG)

We collect and process the personal data of applicants for the purpose of handling the application process, which can also be done electronically. This is particularly the case if applicants send the relevant application documents electronically, for example by e-mail or via a web form on the website. If an employment contract is concluded with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted three months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests of the controller. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

+ cookies

A “cookie” is a small data file that is transferred from a website to your computer’s hard disk. We use cookies when you browse our site, make a purchase, request or personalize information or register for certain services. If you accept the cookies on our site, we will not have access to your personal information, but with the help of the cookies we can identify your computer. Cookies are generally divided into “session-related” and “permanent” cookies.

“Session-related” Cookies do not remain on your computer when you leave our website or close your browser. With the help of the collected information, we can analyze usage patterns and structures of our website. In this way, we can optimize our website by improving the content or personalization and making it easier to use.

“Permanent” Cookies are cookies that remain on your computer. They are used to simplify shopping, personalization and registration services. For example, cookies can record what you have chosen to buy while you continue shopping. In addition, you only have to enter your password once on websites that require you to log in. “Permanent” Cookies can be removed manually by the user.

Most browsers accept cookies by default. However, you can usually refuse cookies or selectively accept certain cookies by adjusting your browser settings accordingly. If you disable cookies, certain features on our site may not be available to you and some web pages may not be displayed correctly.

+ Google Maps

We use the “Google Maps” component on our website. “Google Maps” is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

However, Google Maps is only accessed from our website after the respective user has given further consent.

Each time this component is called up, Google sets a cookie to process user settings and data when the page on which the “Google Maps” component is integrated is displayed. As a rule, this cookie is not deleted when you close the browser, but expires after a certain period of time unless you delete it manually beforehand.

If you do not agree with this processing of your data, you have the option of deactivating the “Google Maps” service and thus preventing the transfer of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or only to a limited extent.

The use of “Google Maps” and the information obtained via “Google Maps” is subject to the Google Terms of Use

www.google.de/intl/de/policies/terms/regional.html

and the additional terms and conditions for “Google Maps”

www.google.com/intl/de_de/help/terms_maps.html

If you are logged in with your personal account when you access the “Google Maps” page, Google can record the information obtained in this way as well as your IP address and other browser-related information and link it to your account.

If you want to prevent this transmission and storage of data about you and your behavior on our website by Google, you must log out of these providers before you visit our site.

+ contact form

There is a contact form on our website which you can use to contact us electronically. The data entered in the input mask as well as the date and time of registration and your IP address are stored. Your consent is obtained for the processing of the data. Alternatively, you can contact us via the e-mail address provided. In this case, your personal data transmitted with the e-mail will be stored.

The processing of the personal data from the input mask or the email serves us solely to process the contact or the conversation with you. This also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

+ Social media

We maintain online presences within social networks. The aim of these presences is to communicate with the users active there and to be able to inform them about our products and services.

When accessing our profiles in the social networks, the terms and conditions and data processing guidelines of their respective operators apply. Unless otherwise stated in our data protection information, we process users’ data if they communicate with us within social networks and platforms, e.g. write posts on our online presence or send us messages. The provision of personal data on these platforms is always voluntary. The user can delete the personal data in the communications that we can view or make public at any time.

Facebook data protection information

Instagram data protection information

Xing data protection information

Linkedin data protection information

If you have any questions about data protection, please use the contact details above.

Data protection information from July 1, 2024

Information on data protection

This data protection information relates to the processing of your personal data within our group of companies and our websites:

altex.de

To make this data protection information easier to read, the term “we” is used in the following.

Responsible for processing and contact person for questions

Altex Textil-Recycling GmbH & Co KG

Gronauerstr. 105

48599 Gronau

Phone +49 (0) 2565-9345-0
Fax +49 (0) 2565-9345-67

E-mail gronauer-filz(at)altex.de

Contact details of the data protection officer:

datenschutz(at)altex.de

Types of personal data that we process:

Depending on the customer relationship, we process the following categories of your personal data:

  • Contact details (e.g. name, address, e-mail address, telephone number)
  • Contract data in the context of the customer relationship (customer number, turnover, business performance)
  • Payment and billing data (e.g. bank details)

Purposes and legal bases of the processing

The personal data concerning you will be processed for the following purposes and on the following legal basis:

  • Fulfillment of the customer relationship (Art. 6 (1) (b) GDPR)
  • Data processing based on our legitimate interest (Art. 6 para. 1 f GDPR)
  • Data processing on the basis of your consent (Art. 6 para. 1 a GDPR)

Processing on the basis of legitimate interests includes the use and analysis of your personal data for:

– Product information and services

– Measures to improve and develop services and products in order to be able to offer you an individual approach with suitable offers and products

– to conduct market and opinion research.

– Creating transparency and quality in our products, services and communication

– Contact with credit agencies (e.g. Schufa, Creditreform) to determine creditworthiness and payment default risks

– Address determination

– Credit check

In addition, we process data to fulfill legal obligations (e.g. due to commercial or tax law requirements) on the basis of Art. 6 para. 1 lit.c GDPR.

Origin of your personal data

We collect your personal data directly from you, e.g. in the contact form or in direct inquiries to us.

Disclosure of personal data to third parties (recipients)

Your personal data will be disclosed or transmitted within the scope of the aforementioned purposes. Recipients of personal data may be, for example

  • Billing service provider and IT service provider
  • Credit agencies (Infoscore, Creditreform, Schufa)
  • Collection agency

If data is passed on, this usually takes place as part of order processing. Our service providers are contractually obliged to ensure secure, confidential and correct processing.

The processing of personal data takes place primarily in the territory of the European Union (EU), insofar as we are active in these countries. Data is only transferred outside the EU (to third countries) or to international organizations if the special requirements of Art. 44 et seq. GDPR are fulfilled.

Storage duration

Personal data is stored for the stated purposes for the duration required to fulfill the purposes and if there are no other statutory retention obligations (HGB, German Fiscal Code) or legal reasons for storage. This means that we delete your personal data after expiry of the statutory retention obligations, usually 10 years after the end of the contract.

Your rights in relation to the processing of your personal data

In particular, you have the following rights in relation to your personal data:

  • Right to information about your stored personal data (Art. 15 GDPR),
  • Right to rectification if the stored data concerning you is incorrect, outdated or inaccurate (Art. 16 GDPR)
  • Right to erasure if the storage is unlawful, the purpose of the processing has been fulfilled and the storage is therefore no longer necessary or you have withdrawn your consent to the processing of certain personal data (Art. 17 GDPR),
  • Right to restriction of processing where one of the grounds referred to in Art. 18 para. 1 lit. a) to d) GDPR is met (Art. 18 GDPR),
  • Right to transfer the personal data concerning you that you have provided (Art. 20 GDPR),
  • the right to withdraw consent, whereby the withdrawal does not affect the lawfulness of processing based on consent before its withdrawal (Art. 7 (3) GDPR) and
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

Is responsible for us:

The State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, P.O. Box 20 04 44, 40102 Düsseldorf, Tel. 0211 384 24-0, Fax: 0211 38424-10

E-mail: poststelle@ldi.nrw.de

Right of objection

You can object to the processing of your personal data for the purposes of direct advertising and/or market research at any time without giving reasons.

After receiving the objection, we will no longer process the personal data for the purposes of direct advertising and/or market research and will delete the data if processing is not required for other purposes (e.g. to fulfill the contract).

Other processing operations that we base on a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR, you can object to us at any time for reasons arising from your particular situation, stating these reasons. In the event of a justified objection, we will generally no longer process the personal data for the purposes in question and delete the data unless we can prove compelling reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Please send your objection to the address given at the beginning.

Data protection information for other uses

The information presented also applies to the following special uses, unless otherwise agreed.

Server log files and provision of the websites

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

  • Information about the browser type and version used
  • The user’s operating system
  • The user’s internet service provider
  • The IP address of the user
  • Date and time of access
  • Websites from which the user’s system accesses our website
  • Websites that are accessed by the user’s system via our website

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

The legal basis for the temporary storage of the data and the system log files is Art. 6 para. 1 lit. f GDPR.

Storage in system log files takes place to ensure the functionality of our website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. When data is stored in system log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or anonymized so that it is no longer possible to identify the calling client.

Adobe Fonts

We use Adobe Fonts (formerly Typekit) for the uniform display of fonts on our websites. Adobe Fonts is a service provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (“Adobe”).

When you visit our website, a connection is established to the Adobe servers. Adobe may collect the following information:

  • The IP address of the visitor
  • Technical information about the browser and the end device
  • Which specific fonts are used on our website

The legal basis for the use of Adobe Fonts is Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest lies in the uniform and appealing presentation of our websites. This information is transmitted to Adobe in order to display the fonts correctly.

Further information on data protection at Adobe can be found in Adobe’s privacy policy at: https://www.adobe.com/de/privacy.html

Application procedure

You can apply online for our vacancies on this website. During the application process, we process your contact details as well as the data you submit on your CV and qualifications and photos. The data will only be used for the application process and will be deleted after three months.

The legal basis for the processing of application data is the preparation of an employment contract (Art. 6 para. 1 lit.b GDPR in conjunction with §26 BDSG)

We collect and process the personal data of applicants for the purpose of handling the application process, which can also be done electronically. This is particularly the case if applicants send the relevant application documents electronically, for example by e-mail or via a web form on the website. If an employment contract is concluded with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted three months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests of the controller. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

Cookies

A “cookie” is a small data file that is transferred from a website to your computer’s hard disk. We use cookies when you browse our site, make a purchase, request or personalize information or register for certain services. If you accept the cookies on our site, we will not have access to your personal information, but with the help of the cookies we can identify your computer. Cookies are generally divided into “session-related” and “permanent” cookies.

“Session-related” Cookies do not remain on your computer when you leave our website or close your browser. With the help of the collected information, we can analyze usage patterns and structures of our website. In this way, we can optimize our website by improving the content or personalization and making it easier to use.

“Permanent” Cookies are cookies that remain on your computer. They are used to simplify shopping, personalization and registration services. For example, cookies can record what you have chosen to buy while you continue shopping. In addition, you only have to enter your password once on websites that require you to log in. “Permanent” Cookies can be removed manually by the user.

Most browsers accept cookies by default. However, you can usually refuse cookies or selectively accept certain cookies by adjusting your browser settings accordingly. If you disable cookies, certain features on our site may not be available to you and some web pages may not be displayed correctly.

Google Maps

We use the “Google Maps” component on our website. “Google Maps” is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

However, Google Maps is only accessed from our website after the respective user has given further consent.

Each time this component is called up, Google sets a cookie to process user settings and data when the page on which the “Google Maps” component is integrated is displayed. As a rule, this cookie is not deleted when you close the browser, but expires after a certain period of time unless you delete it manually beforehand.

If you do not agree with this processing of your data, you have the option of deactivating the “Google Maps” service and thus preventing the transfer of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or only to a limited extent.

The use of “Google Maps” and the information obtained via “Google Maps” is subject to the Google Terms of Use

www.google.de/intl/de/policies/terms/regional.html

and the additional terms and conditions for “Google Maps”

www.google.com/intl/de_de/help/terms_maps.html

If you are logged in with your personal account when you access the “Google Maps” page, Google can record the information obtained in this way as well as your IP address and other browser-related information and link it to your account.

If you want to prevent this transmission and storage of data about you and your behavior on our website by Google, you must log out of these providers before you visit our site.

Contact form

There is a contact form on our website which you can use to contact us electronically. The data entered in the input mask as well as the date and time of registration and your IP address are stored. Your consent is obtained for the processing of the data. Alternatively, you can contact us via the e-mail address provided. In this case, your personal data transmitted with the e-mail will be stored.

The processing of the personal data from the input mask or the email serves us solely to process the contact or the conversation with you. This also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

Social media

We maintain online presences within social networks. The aim of these presences is to communicate with the users active there and to be able to inform them about our products and services.

When accessing our profiles in the social networks, the terms and conditions and data processing guidelines of their respective operators apply. Unless otherwise stated in our data protection information, we process users’ data if they communicate with us within social networks and platforms, e.g. write posts on our online presence or send us messages. The provision of personal data on these platforms is always voluntary. The user can delete the personal data in the communications that we can view or make public at any time.

Facebook data protection information

Instagram data protection information

Xing data protection information

Linkedin data protection information

If you have any questions about data protection, please use the contact details above.

Data protection information from July 1, 2024